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	<title>Fresh Ground &#187; twitter</title>
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	<link>http://itsfreshground.com</link>
	<description>We create social organizations</description>
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		<title>My Simple Advice to Protect Your Twitter Reputation</title>
		<link>http://itsfreshground.com/2010/02/twitter-advice/</link>
		<comments>http://itsfreshground.com/2010/02/twitter-advice/#comments</comments>
		<pubDate>Fri, 26 Feb 2010 12:22:24 +0000</pubDate>
		<dc:creator>Todd Van Hoosear</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[hacks]]></category>
		<category><![CDATA[spam]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://itsfreshground.com/?p=825</guid>
		<description><![CDATA[<p>Okay, this is wrong on so many levels: another hacked Twitter account.</p>
<p>Since the Twitter spam seems to be getting out of control, here are a few basic rules:</p>

Don't have a s***ty password.
Change your password occasionally.
Don't click on suspicious links.
Don't enter your password after clicking a link.
No, it WASN'T you.
No, he's NOT 24, female OR horny.
No, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.flickr.com/photos/vanhoosear/4387403379/"><img class="alignright" title="I'm Horny" src="http://farm5.static.flickr.com/4063/4387403379_9eae73ced1_o.jpg" alt="" width="291" height="124" /></a>Okay, this is wrong on <em>so many</em> levels: another hacked Twitter account.</p>
<p>Since the Twitter spam seems to be getting out of control, here are a few basic rules:</p>
<ol>
<li>Don't have a s***ty password.</li>
<li>Change your password occasionally.</li>
<li>Don't click on suspicious links.</li>
<li>Don't enter your password after clicking a link.</li>
<li>No, it WASN'T you.</li>
<li>No, he's NOT 24, female OR horny.</li>
<li>No, you DON'T look funny.</li>
<li>No, you WON'T perform better by clicking a link.</li>
</ol>
<p>These are basic rules, people. Don't ignore them.</p>
<p><em>With apologies to the first poor bastard among my Twitter friends whose account got hacked and ended up in my Flickr (and now my blog) feed. If you recognize him despite the bar/blur, let me just say that his other tweets and DMs are spectacular and he now practices safe tweeting I'm sure. <img src='http://itsfreshground.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </em></p>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>5 Things I Hate About Twitter</title>
		<link>http://itsfreshground.com/2009/11/5-things-i-hate-about-twitter/</link>
		<comments>http://itsfreshground.com/2009/11/5-things-i-hate-about-twitter/#comments</comments>
		<pubDate>Tue, 10 Nov 2009 19:03:41 +0000</pubDate>
		<dc:creator>Chuck Tanowitz</dc:creator>
				<category><![CDATA[Social Media]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://itsfreshground.com/?p=244</guid>
		<description><![CDATA[<p>To say I have a love/hate relationship with Twitter doesn’t even scratch the surface. I find the tool itself to be fascinating, useful and a focus of my day. But it’s also frustrating. As it approaches the tipping point of becoming a mass media I get the same feeling from it that I got from [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignright" src="http://cincinnatiwomenbloggers.files.wordpress.com/2009/09/twitter-bird.jpg" alt="" width="175" height="175" />To say I have a love/hate relationship with Twitter doesn’t even scratch the surface. I find the tool itself to be fascinating, useful and a focus of my day. But it’s also frustrating. As it approaches the tipping point of becoming a mass media I get the same feeling from it that I got from Second Life a social-media-lifetime ago. Twitter is a tool with great promise, but seems to shoot itself in the foot whenever it tries to reach that promise.</p>
<p>So what follows are the five things I hate about Twitter, followed tomorrow by the five things I love about Twitter.</p>
<ol>
<li><strong>Who needs a business model? </strong> – Perhaps nothing frustrates me more than the fact      that Twitter can’t seem to find any way to earn money. Worse, no one at Twitter seems      to care. Since we’re talking about a service on which so many people are      relying, it would be kind of like AT&amp;T, in the early days of phone      service, saying “we’re not going to worry about making money, we just want      people to talk on the phone.” If Twitter runs out of cash all the servers      go dark and all this work people are doing to build a following is for      naught. Thanks guys.</li>
<li><strong>Numbers, numbers everywhere</strong> – People love seeing their Twitter follower numbers grow.      It’s a badge of honor but also gives actual figures to the idea of “I’m      more popular than you.” The only problem is that it really doesn’t mean      anything. Sure, you could have 800,000 followers, but how many are engaged      in what you’re doing on any given day? And if you’re following more than 1,000      people do you have any idea what someone says? Lists make this a little      easier, but those will get unwieldy too. <a href="http://www.graphedge.com/" target="_blank">Analytics companies</a> are starting      to downplay the follower numbers and look at other factors, such as how      often you’re retweeted or whether people mention your name. But none of      this gets to the <a href="http://www.webecologyproject.org/wp-content/uploads/2009/09/influence-report-final.pdf" target="_blank">core issue of influence</a>, which is much more difficult to      measure. Still, numbers give the illusion of measurement when none really      exists.</li>
<li><strong>That's what she said...</strong> – It’s great to get retweeted, what a wonderful feeling. Someone loved      what I said so much that they wanted to say it too! Yay! I’m a retweeter,      that is, when I think something is relevant to my specific audience. But I’ve      seen people become retweet central, in which most of their Tweets are not      their own, but someone else’s tweets. In the news business people decry “pack      journalism,” the idea that everyone covers the same story the same way. To      me, retweeting is much the same idea. It doesn’t add anything new to the      conversation, it’s just an echo. Why have your own audience if you’re just      going to repeat someone else’s words? Worse, getting retweeted is a      measure of how influential you are on Twitter, so we need to be retweeted      to make up for the fact that the follower numbers really mean very little.</li>
<li><strong>Those features aren't half-baked, they're just chewy</strong> – <a href="http://twitter.com/twitter/team" target="_blank">Twitter Lists</a> came along and got pushed out to users      long before it was fully baked. Yeah, lists are great (more on that      tomorrow) but as of this writing there is no way to search list titles or      descriptions and application developers weren’t given time to fully      integrate lists into their services before it went live. So if you develop      a list on Twitter, it doesn’t show up in Tweetdeck or on Seesmic, which      for most of us is how we use Twitter (not the Website). Worse, Twitter      didn’t take time to consider how they may be able to make money on lists,      such as letting people max out at, say, 10 uses on a list but charging for      more additions (see number 1). Not to mention that adding people to the      lists is a clunky process. And yes, I know it's technically in "beta," but let's be real here, beta doesn't mean what it used to.</li>
<li><strong>The non-techie      barrier </strong>– Non-techies just don’t understand the language we Tweeters use as if it were AP Style. All the @ names      and hashtags look terrifying to a new user, not to mention all the      abbreviations made necessary by the 140 character limit. Then there is the      time problem; in order to get the true value of Twitter you need it      running all day long. Like a toddler in need of constant attention, it      sits on your desktop or mobile device spitting out new information just      waiting to be retweeted. If you’re a non-techie, do you really need this      constant influx of information? For most the answer is an unequivocal "no."</li>
</ol>
<p>Tomorrow I turn this all around and share the love. But in the meantime, what do you hate about Twitter?</p>
<p><a class="a2a_dd addtoany_share_save" href="http://www.addtoany.com/share_save"><img src="http://itsfreshground.com/wp-content/plugins/add-to-any/share_save_171_16.png" width="171" height="16" alt="Share/Bookmark"/></a> </p>]]></content:encoded>
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		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Stop, Look and Listen: Your Customers are Everywhere</title>
		<link>http://itsfreshground.com/2009/11/stop-look-and-listen-your-customers-are-everywhere/</link>
		<comments>http://itsfreshground.com/2009/11/stop-look-and-listen-your-customers-are-everywhere/#comments</comments>
		<pubDate>Mon, 02 Nov 2009 15:51:41 +0000</pubDate>
		<dc:creator>Chuck Tanowitz</dc:creator>
				<category><![CDATA[PR]]></category>
		<category><![CDATA[PR Strategy]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[construction]]></category>
		<category><![CDATA[content creation]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[vico software]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://itsfreshground.com/?p=219</guid>
		<description><![CDATA[<p>"My customers aren't on Twitter."</p>
<p>I hear that a lot. And not just about Twitter, but replace "Twitter" with just about any social networking tool and you get the idea. However, these assumptions are pretty dangerous.</p>
<p class="wp-caption-text">Taking a break from working on the job.</p>
<p>Let's look at general contractors and construction workers who build skyscrapers and state-of-the-art [...]]]></description>
			<content:encoded><![CDATA[<p>"My customers aren't on Twitter."</p>
<p>I hear that a lot. And not just about Twitter, but replace "Twitter" with just about any social networking tool and you get the idea. However, these assumptions are pretty dangerous.</p>
<div class="wp-caption alignleft" style="width: 248px"><img src="http://www.tanophoto.com/images/20090722133024_img_3784.jpg" alt="A jeans and workboots guy at a job site in Boston" width="238" height="158" /><p class="wp-caption-text">Taking a break from working on the job.</p></div>
<p>Let's look at general contractors and construction workers who build skyscrapers and state-of-the-art hospitals. You're probably thinking that these folks aren’t checking their twitterfeed or reading blogs online, participating in webinars, let alone viewing video blogs on their iPhones.</p>
<p>Well, you're wrong. <a href="http://www.vicosoftware.com/" target="_blank">Vico Software</a>, which makes software for the construction industry, gets 17 percent of its Website  traffic from work it does on LinkedIn. That's nearly as much as it gets from Google. This is, of course, thanks to the work of the marketing team who works hard to keep the <a href="http://www.vicosoftware.com/vico-on-linkedin/tabid/86837/Default.aspx" target="_blank">Vico User Group</a> vibrant and updated, but they also reach out to the 27,000 general contractors they communicate with regularly on LinkedIn.</p>
<p>The executive team and product managers<a href="http://www.vicosoftware.com/Vico-Blogs/tabid/38025/Default.aspx" target="_blank"> blog regularly</a> about current industry news items, trends, and best practices.  These blogs are shared on LinkedIn and new discussions start every day, leading to new connections. According to Holly Allison, VP of Marketing at Vico Software, “The LinkedIn Community is ripe with networking, opinions, and sharing what works.  Our target audience utilizes LinkedIn and other social media outlets on a daily basis in order to stay one step ahead of the competition.  And in this rough economy, every advantage counts.”</p>
<p>Vico also hosts a bi-weekly educational webinar called <a href="http://www.vicosoftware.com/Community/Fridays_with_Vico/tabid/53422/Default.aspx" target="_blank">Fridays with Vico</a>. Over the last 5 quarters more than <img class="alignright" style="margin: 10px;" src="http://www.vicosoftware.com/Portals/658/images//llogo.jpg" alt="" width="152" height="62" />7000 people have viewed one of those webinars, either live or recorded, with 25 percent of those being new prospects, all generated from social media outreach such as LinkedIn, Twitter or a forum in which Vico participates. As far as leads go, those 7000 people turned into an average of 90 leads a month to each US sales representative.</p>
<p>All this outreach has  the industry talking, with partners telling Vico executives that they see Vico Software everywhere.</p>
<p>Let's move on from construction workers to teachers.</p>
<div class="wp-caption alignleft" style="width: 403px"><a href="http://www.flickr.com/photos/chicago2016/"><img src="http://farm4.static.flickr.com/3333/3277193678_464166c8ab.jpg" alt="Credit: Chicago 2016 Photos via Flickr" width="393" height="262" /></a><p class="wp-caption-text">Credit: Chicago 2016 Photos via Flickr</p></div>
<p>Picture a public school teacher in your head. She is on her own in the classroom, maybe with an assistant, but facing a roomful of children. What if she has a question? What if she needs help, on the fly, with a lesson? What if a student asks a sensitive question and she just doesn't know where to go with it?</p>
<p>Twitter to the rescue!</p>
<p>Thanks to <a href="http://twitter.com/kdmiller4" target="_blank">Karen Miller</a> of <a href="http://doink.com" target="_blank">DoInk.com</a>, I learned how teachers are reaching out to each other through Twitter. So if a teacher has a question or needs help, he simply picks up his mobile <a href="http://www.doink.com"><img class="alignright" src="http://s3.amazonaws.com/doink_production/static/images/logo.png" alt="" width="192" height="110" /></a>phone, sends out a Tweet and in minutes has an answer from a community of teachers around the country.</p>
<p>So, what if you're a company, like DoInk.com, that has a business model focused on attracting teachers? Then you get involved in those teaching discussions, and that's just what Miller and her team do. That work has led to a boost in traffic for the young company and increased use among students.</p>
<p>So before you dismiss any social media tool as being "irrelevant"  to your audience, take a listen. You may be surprised at what you find.</p>
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