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Social Media DNA: Does Your Company Have It?

LaunchCamp divided pretty easily into two camps, companies and executives who:

Understand social networking technologies inherently; and
Know they need to do something, but are not sure what.

This divide isn’t new and frankly, it’s not going to end any time soon. In the past I’ve been asked to design training programs only to find that some people [...]

Journalism: Profession or State of Mind

During a recent Journchat, Chris Anderson and I had a bit of a back and forth about the idea that journalism is a state of mind as much as it is a profession. “It is a profession. Sorry. 100%” he Tweeted. Yes, he agreed that everyone has the power to communicate, but, he believes, journalism [...]

Sliding Through the Sales Funnel: Using PR Ease the Flow

One of the more interesting discussions at last week’s Highland Capital Partners Sales 2.0 event surrounded the lessons enterprise software has learned from the consumer world.

The Old Sales Process Via Cosmic Kitty on Flickr

Many years ago, while representing Alfresco Software, I remember CTO John Newton talking about the affect Google had on enterprise [...]

Tiger Woods: Why We Care (and what we can learn)

Tiger the Golfer

Just about every crisis PR person on the planet says that Tiger Woods is handling his current PR problem in the wrong way. A quick recap: admit your problem, come out with it fast, don’t let someone else break your news.

OK, with that aside let me point out why we care: Tiger [...]

Hollywood Discovers PR and Finds the Past

The New York Times has a rather odd piece from Sunday discussing how the film industry is cutting back marketing budgets and focusing on public  relations instead. I’m sure there is more to this story, but I’m not interested in debating the merits of paid versus placed media.

I zeroed in on this paragraph:

Disney recently went [...]

Stop, Look and Listen: Your Customers are Everywhere

“My customers aren’t on Twitter.”

I hear that a lot. And not just about Twitter, but replace “Twitter” with just about any social networking tool and you get the idea. However, these assumptions are pretty dangerous.

Taking a break from working on the job.

Let’s look at general contractors and construction workers who build skyscrapers and state-of-the-art [...]

Ad Age: PR is About More Than Pitching

If you’re still hiring a PR firm to do little more than pitch the media, Ad Age has a wakeup call for you: it’s not working.

Today the name of the game is to create compelling content that gets  your community (customers, partners, investors, etc.) interested and invested in your brand.

What’s interesting about the campaigns profiled [...]

Why the BusinessWeek Sale Matters for Your PR

George Snell points out quite accurately that for many PR people a hit in BusinessWeek is at the top of their list. It’s the kind of thing that impresses your clients, colleagues and bosses. It’s what will earn you kudos in company meetings and help you get a prize from the professional PR community.

But the [...]

Asking the Right Questions about PR

Mark Rose is asking all the right questions. In his post on the recently launched Google Sidewiki, he asks:

What’s your social media PR strategy?
What’s your Wiki strategy (Wikipedia, Wikimedia, Google Sidewiki)?
What is your social media news creation and delivery mechanism?

He goes on to point out how PR is no longer about getting coverage and is, [...]