The age of new media means that anyone can publish. That much we know. But the full implications of this switch are just becoming clear.
Take the situation in Tampa Bay, Florida, in which the St. Petersburg Times has a long history of investigative stories about the locally-based Church of Scientology. From a traditional journalistic standpoint [...]
LaunchCamp divided pretty easily into two camps, companies and executives who:
Understand social networking technologies inherently; and
Know they need to do something, but are not sure what.
This divide isn’t new and frankly, it’s not going to end any time soon. In the past I’ve been asked to design training programs only to find that some people [...]
My previous life found me in the news rooms and control rooms of various Boston TV stations producing the days’ news. And yes, I produced the occasional snow show.
Snow shows don’t exist much anymore, but back then when a big storm came to town we’d do “wall-to-wall coverage” of this snow event. We’d put reporters [...]
We’re now just hours from the start of LaunchCamp Boston, an event designed to help entrepreneurs better understand how to navigate the marketing world to get from idea to launch.
The genesis of LaunchCamp came in October 2009, shortly after WebInno 23. At that event a number of journalists sat on a panel discussing how entrepreneurs [...]
In his Innovation Economy column this week, Scott Kirsner tells the stories of several tech companies that were sold to out-of-state acquirers over the years and openly asks the question: is it better to build and sustain or build to be acquired? In fact, he goes as far as wondering if Boston is forever destined [...]
One of the more interesting discussions at last week’s Highland Capital Partners Sales 2.0 event surrounded the lessons enterprise software has learned from the consumer world.
The Old Sales Process Via Cosmic Kitty on Flickr
Many years ago, while representing Alfresco Software, I remember CTO John Newton talking about the affect Google had on enterprise [...]
I’ve been pondering a lot recently about the cultural changes that need to be put in place inside organizations to effectively implement Web 2.0 and social media across the enterprise. This recent research from SNCR ’s Don Bulmer and Vanessa DiMauro shows the reach beyond marketing very clearly. I highly recommend you read this.
The research [...]
Or, “Who Owns Social Media (Take 3)”
I continue to ponder the cultural implications of social media and Web 2.0. Last week I declared that the CEO owns social media, and I stand by that assertion. But this week I was prompted to ponder this further by a post from Amy Kenly on the Innovation [...]
Society for New Communications Research Fellows were asked yesterday to review the year’s biggest trends, and predict what’s coming down the pipeline over the next year or two. You’ll catch them all in an upcoming blog post from SNCR, but one topic that came up was the imminent re-emergence of the “who owns social media” [...]
I’m having an on-again off-again week when it comes to customer service. First, my card scanning software decides to just up and stop working for me — the customer support from I.R.I.S. has been responsive, but they haven’t solved my problem yet (it’s been “escalated,” and “maybe” I’ll hear from them “this week or next”). [...]
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