Monthly Archives: March 2010

Social and Search

Photo by Gerlos

Last week I was invited back to a panel at the ninth “Marketing to the High-End Bride” event, held at the newly-opened W Hotel in Boston — you can hear the audio and see some photos on the WeddingProf site. At the event, I finally got to meet Scott Smigler of Exclusive Concepts. I really enjoyed our conversation — both on the stage (where we disagreed about ghost writing but agreed on most everything else) and after the event. Scott’s organizing an upcoming event for SEMPO Boston, and asked what I thought about the intersection between search and social these days. Here’s my response — I hope to be able to share my perspective at the event — I’ll let you know as soon as it’s organized.

In Fresh Ground’s opinion, there are two approaches to social media: proactive and reactive. Proactive social media is content-driven, reactive social media is conversation-driven.

Either way, search is often a second thought — most practitioners take a “if you build it they will find it” attitude when it comes to social media and search. They figure that either way — by virtue of good content, frequent updates and a large community — search will just happen. This is partly true, but there’s still a disconnect between these two fields that can only be bridged through analytics and metrics: understanding the direct relationship between social, search and web traffic.

I think most social media people don’t think about the other way around — that search can drive social. This negative bias was reinforced recently when Facebook overtook Google in terms of site traffic sources. We perhaps need to be reminded that it’s still a two-way street, and that a stronger emphasis on search can still be very rewarding.

What do you think about this intersection?

Steve Wildstrom on the New Journalism: Fresh Ground #10

Steve Wildstrom wrote BusinessWeek’s “Technology & You” column from its creation in 1994 until BusinessWeek’s acquisition by Bloomberg in December, 2009. Fresh Ground Principal Chuck Tanowitz caught up with him at DEMO Spring 2010 where they discussed his current projects and thoughts on the future of journalism (not to mention a few business models that might work for newly independent journalists).

Some of the more interesting excerpts:

“Journalistic freelancing is very very difficult these days because, basically, pricing has gone to hell. You’ve got thousands of people out there willing to do something — I can’t say it’s really the same thing that professional journalists do, but it seems to be good enough for a lot of people — and they’re doing it for nothing.”

“It’s kind of an ethical wasteland… It’s very situational. You have to figure out the rules as you go along. One thing I have been doing is some blogging for [a company] — what amount to feature pieces… I’m not writing specifically about [their] products, but I’m writing about a field that’s of interest to them.”

“I [thought] I’d get a lot of pushback from my journalistic colleagues. I didn’t.”

“I’m also writing product reviews … that would not be published anywhere, so they can anticipate what they can expect to see when they launch.”

“I think it’s becoming important for companies to promote themselves in new ways. [Sam Whitmore] has been promoting this idea for some time: that companies, because of the changes in journalism, can’t really count on journalists to cover their products in the way they used to, and they have to get more sophisticated about basically doing internal journalism to promote their own products.”

“I am not looking to build an empire at this point in my career. I’m not looking to retire either….”

“I think that Om [Malik] has done a fabulous job [with] GigaOm Pro…. Basically he’s providing analyst-type reports really competitive with what Gartner and Forrester [do] at substantially lower prices.”

“The fact is what analysts do and what journalists do is not particularly different, they just do it for different audiences.”

“In my years with BusinessWeek, I don’t think I ever quoted an analyst…. I found quoting an analyst was a lot like quoting another journalist, which … I wouldn’t do.”

“I wish I had a copy editor [as a blogger]. Good copy editors are invaluable [and] hard to find. It drives me crazy every time I get a blog comment pointing out a grammar error, a spelling error…. I’d be a lot happier if that editing got done before it got posted.”

About the Fresh Ground Podcast: Each week, we feature 10 minutes of insights from people driving change in today’s competitive business and media landscape. We talk about the evolving worlds of media, public relations, marketing and business, with a special focus on creating more social organizations.

Listen Now:



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Our opening music is “D.I.Y.” by A Band Called Quinn from the album “Sun Moon Stars” and is available from Music Alley, the Podsafe Music Network.

Renter? Landlord? Just Want an iPad? (A Fresh Ground Client)

Tweet to Win a Free iPadAnother one of the fun projects we’re working on is helping launch Rentometer Pro, which offers a one-stop resource for landlords to better advertise, manage and maintain their properties in one, easy-to-use online site. To support the launch, we’ve organized a “Tweepstakes.” Find out if you’re paying too much for rent or charging too little by visiting http://tinyurl.com/tweepstakes, find out how your property rates when the rent is compared to other similar properties nearby, and then tweet your results to win an iPad.

Any tweets that begin with “According to @rentometer” (without the quotes of course) are eligible to win. Visit http://tinyurl.com/tweepstakes for rules and an easy way to enter.

What's Your SocialWish? (A Fresh Ground Client)

Our apologies for letting the blog and podcast slip a bit lately. I promise you there’s some great stuff coming from us in both camps. Chuck and I have been hard at work ramping up four programs, not to mention trying to keep the momentum going for LaunchCamp as our plans to take it on the road continue to move forward. Stay tuned for a new podcast episode soon!

Chuck and I are out at DEMO Spring 2010 this week, helping our client SocialWish launch. SocialWish combines collaborative social gifting and universal wishlist functionality. Do you have big ticket items in your wish lists or online registries that never get bought? Do you have big dreams that need some funding? SocialWish lets people collaborate to make these dreams and wishes come true. Wish lists aren’t new, but SocialWish takes an interesting new spin on an old concept, and we think the time is right — it’s all about “payments” these days, as PayPal rightly pointed out on stage today at DEMO.

Rather than the big splash technique, we’re taking what Tony Sapienza calls the “Rolling Thunder” approach here at the show: DEMO attendees get a sneak preview, but you’ll have to wait if you’re not here. You can, however, sign up for the private beta now. Invitations will go out over the next few weeks…

Stay tuned for more news and updates on what we’re working on!