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Eunice Feller on Chocolate, Marketing and Customer Service: Fresh Ground #3

In episode 3 of the Fresh Ground Podcast, Chuck Tanowitz talks with Eunice Feller, owner of Bread and Chocolate Bakery in Newton, Mass. Eunice founded Bread and Chocolate three years ago and has since gained a loyal following of locals. She’s not just attracting neighborhood attention, however: she’s also been named to the coveted Best [...]

Todd's 2010 Predictions

As promised, however late, here are my predictions for 2010:

Twitter still won’t show that it can make money. Twitter doesn’t want to show that it can make money: all the better for valuation, according to many. Sure, there will be more deals, including some form of Twitter Pro account I would guess, but [...]

Sree Sreenivasan on the “Tradigital Journalist”: Fresh Ground #2

Welcome back to the Fresh Ground Podcast. Each week, we feature 10 minutes of insights from people driving change in today’s competitive business and media landscape. We talk about the evolving worlds of media, public relations, marketing and business, with a special focus on creating more social organizations.

In today’s episode #2, Chuck Tanowitz, principal at [...]

Five Facebook Privacy Changes You Need to Know

Finding Your Privacy Settings

Facebook continues to be on my list of companies that people seem to love despite every effort on their part to the contrary (that list, for the record, also includes Apple, Google and occasionally Twitter). Their latest attempt to alienate me involves the changes they’ve made to their privacy policy and [...]

Oh So Excited! And Pleased!

A former client of mine was bought recently. Great news for them as they all worked hard and earned the buyout. I’m sure the company buying them knows that they picked up a great technology and a smart team.

But when I read the release I almost did a spit-take of my coffee–and what a waste [...]

New Workshop: Socialize Your Newsletter

[FRESH GROUND NEWS] Chuck and I are pleased to announce the first of a series of new workshops and training offerings for businesses and organizations looking to become more social: “Socialize Your Newsletter”:

Your newsletter does a great job of feeding good content to your target audience, but does your newsletter work for all your audiences? [...]

Saul Hansell on AOL's Seed.com: Fresh Ground #1

Welcome to the inaugural episode of the Fresh Ground Podcast. Each week, we feature 10 minutes of insights from people driving change in today’s competitive business and media landscape. We talk about the evolving worlds of media, public relations, marketing and business, with a special focus on creating more social organizations.

For our first episode, Chuck [...]

Sliding Through the Sales Funnel: Using PR Ease the Flow

One of the more interesting discussions at last week’s Highland Capital Partners Sales 2.0 event surrounded the lessons enterprise software has learned from the consumer world.

The Old Sales Process Via Cosmic Kitty on Flickr

Many years ago, while representing Alfresco Software, I remember CTO John Newton talking about the affect Google had on enterprise [...]

Funnel Vision: Finding Value in your PR Spend

Too often PR gets lost in its own process, taking little stock of where the articles and content it creates fit in with the rest of the sales funnel. Hence the “thud factor” that most agencies use to justify their budgets.

For the uninitiated, the “thud factor” refers to the sound a thick book of clips [...]